Privacy Policy

1. Introduction

Welcome to Image Investigator, operated by River Technologies ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image authenticity detection service at imageinvestigator.com and imageinvestigator.app (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address and password when you create an account
• Uploaded Images: Images you submit for authenticity analysis
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Information about how you use the Service, including scan history, features accessed, and timestamps
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: Small data files stored on your device to maintain your session and preferences

2.3 Payment Information

We use third-party payment processors to handle all payment transactions. We do not store your credit card information or payment details on our servers. Payment information is transmitted directly to and stored by our payment processor in compliance with PCI DSS standards.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the image analysis Service
• Process your uploaded images through our AI detection models
• Manage your account and subscription
• Process payments and maintain billing records
• Send you technical notices, updates, and security alerts
• Respond to your support requests and communications
• Improve our Service and develop new features
• Monitor usage patterns to detect fraud and abuse
• Comply with legal obligations and enforce our Terms of Service

4. Data Retention

4.1 Uploaded Images

Images uploaded for analysis are processed temporarily and are not permanently stored on our servers unless you are a registered user who chooses to save scan results.

4.2 Scan History (Registered Users Only)

For registered users with paid subscriptions, scan history and associated images are retained for 90 days from the date of the scan. You may delete your scan history at any time through your account settings, which will immediately remove the associated data from our servers.

4.3 Account Information

Account information is retained for as long as your account is active. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

We work with third-party service providers who assist us in operating the Service, including:

• AI Model Providers: Images are sent to third-party AI services for analysis. These providers process images according to their own privacy policies and do not retain images after analysis.
• Authentication Services: For secure user authentication and account management
• Payment Processors: For handling subscription payments securely
• Hosting Providers: For secure data storage and application hosting

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Protect the rights and safety of our users

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls limiting who can view your data
• Secure authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access and download your account information and scan history through your account dashboard.

7.2 Correction and Update

You can update your account information at any time through your account settings.

7.3 Deletion

You can delete individual scan results or your entire account at any time. Upon account deletion, we will remove your personal information within 30 days, subject to legal retention requirements.

7.4 Opt-Out

You can opt out of marketing communications by following the unsubscribe link in any promotional email or by contacting us directly.

7.5 GDPR and CCPA Rights

If you are located in the European Union or California, you may have additional rights under GDPR or CCPA, including the right to object to processing, restrict processing, and lodge complaints with supervisory authorities.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns to improve the Service
• Provide security features

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.

9. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: